Culligan® High Efficiency Twin Automatic Water Softeners Owners Guide
601023052The Culligan ProcessYour Culligan water conditioner consists of three basic components, (A) the Control Valve, (B) the Mineral Tank, and (C)
701023052Modes of OperationWater Meter ModeIn water meter mode, the controller keeps track of the quantity of water that has flowed through the resin
801023052of hours have elapsed the control will cycle to the fast rinse position for the pre-set length of minutes and then return to the home or serv
901023052InstallationNOTE Read this section entirely before starting the installation. Follow all applicable plumbing and electrical codes.Component
1001023052Materials• Brine line, 3/8” (PN 01009819 or equivalent)• Drain line, 1/2” (PN 00303082, gray, semi-flexible; PN 00331946, black, semi-rigi
1101023052Drain FacilitiesChoose a nearby drain that can handle the rated drain flow (floor drain, sink or stand pipe). Refer to “Ta-ble 3. Height of
1201023052PlacementNOTE Read this section entirely before starting the installation. Follow all applicable plumbing and electrical codes.Refer to Fig
1301023052Load the Tank (12” and 14” Tanks) Position the tank so that the Culligan® logo is in the front.2. Remove the inlet strainer.3. Install t
1401023052Install Aqua-Sensor1. Measure the sensor cable length as shown in Figure 2 and Table 1 (the Aqua-Sensor cord is set at the factory for a 9”
15010230526. Assemble the tank clamp to the control, and tighten the clamp screw.NOTE The clamp and valve will be able to rotate on the tank until p
ii01023052The installation, service and maintenance of this equipment should be rendered by a qualified and trained service technician. Your local ind
1601023052Eductor Nozzle and Throat ReplacementRefer to Figure 6 and the instructions below when changing the eductor nozzle and throat.1. Remove the
1701023052AFigure 7. HE softener cover fastener clip. Figure 8. Removing the HE softener cover.Drain ElbowFlow ControlClipsFilterBrine ElbowFigure
1801023052Figure 10. Cover fastener clip. Figure 11. Reattaching the HE softener cover.ACoverFastenerPush downinto placeFigure 12. Reattaching the
1901023052Dial-a-SoftnessDial-a-Softness is a manual adjustment built into the control valve that allows for variable hardness bypass into the softene
2001023052Bypass Valve InstallationRefer to Figure 14 and the instructions below to connect the meter, bypass valve, and interconnecting pipe. 1. Al
21010230524. To bypass, turn the blue knob clockwise (see directional arrow on end of knob) until the knob stops as shown. DO NOT OVERTIGHTEN! (Figu
2201023052NOTE Note: Observe all plumbing codes. Most codes require an anti-siphon device or air gap at the discharge point. The system and installa
2301023052Brine Valve “A” DimensionThe brine valve contains a brine float which can serve as a backup refill shutoff in the event of a failure, such a
2401023052Circuit Board ConnectionsRefer to the instructions below to make connections to the HE Twin circuit board.WARNING! Disconnect all electrica
25010230527. Remove the motor wire harness from the circuit board.8. Connect the auxiliary board to the main board. See Figure 22. The auxiliary boa
iii01023052ContentsThank You ...
2601023052Figure 22. Circuit board connections.9. Connect the motor cable, gear box position cable and meter cable from HE Twin Control #2 to the aux
2701023052Power to circuit board 24VRedBlackBlueWhiteConnector PlugsPOSITION SENSOR CONNECTORMOTOR CONNECTORFLOW METER CONNECTORAQUA-SENSOR PROBEPHONE
280102305214. Reattach the electrical enclosure cover to the control valve. a. Align the circuit board in the enclosure with the three support brac
2901023052Navigating the Menus and Keypad DOWN buttonCHECK MARK or OK buttonUP buttonCANCEL (X) buttonUP ARROW button: scrolls up the menuControllerRe
3001023052 1)INFORMATION>2)MANUAL MODE3. This is the MAIN MENU SCREEN. The “>” symbol indicates the menu selection. Press or to scroll throu
3101023052First Time SetupFirst Time Setup ProcedureThe HE Twin Controller is designed to simplify the setup and installation process by making some d
3201023052Set Clock Type (12 or 24)CLOCK TYPE>12 HRThe screen displays the clock type setting. Press to accept the informa-tion displayed (and vi
3301023052Brining Type (Downflow, Upflow, Proportional)BRINING TYPE>Downflow The screen displays the brining type setting. Press or and the
3401023052Set Date and TimeFollow this procedure to update the date or time.NOTE The HE Twin Controller must initialize and return to the HOME screen
3501023052Screen Display Range Setting DescriptionSet Daylight Savings TimeDAYLIGHT SAVINGYESYes, No9. The screen displays the Daylight Savings Time
iv01023052This manual:• familiarizes the operator with the equipment• explains installation and setup procedures • provides basic programming infor
3601023052The following information can be displayed at the control valve or remote display. These settings are read-only. Press or to scroll thro
3701023052Screen Display Range Setting DescriptionTOTAL WATER USED1000 GAL0–no limit10. The screen the total water used for this configuration. Whole
3801023052RegenerationThere are several conditions that will cause the HE Twin Controller to trip a regeneration. The screen dis-plays REGEN Tonite wh
3901023052Standard Manual RegenerationScreen Display Range Setting DescriptionSOFTENING JAN-01-12 12:01PN/A1. From the HOME screen, press to view
4001023052Final StartupRecommended Meter Start-Up Procedure1. Close the main water supply valve.2. Set the Cul-Flo-Valv® to the bypass position.3.
4101023052Recommended Aqua-Sensor® Start-Up ProcedureNOTE You might find it useful to pre-test the sensor probe in your shop. The same test setup can
4201023052Salt is the mineral used to “recharge” your water conditioner. A brine solution is automatically made up in the bottom of the salt storage c
4301023052Care and Cleaning of Your Water ConditionerFollowing these simple precautions will help assure continued trouble-free service and keep your
4401023052Cleaning Out the Salt Storage TankA periodic clean-out of the Salt Storage Tank is necessary to keep your Culligan Water Conditioner at pe
4501023052Sanitizing Procedure A water softener in daily use on a potable water supply generally requires no special attention other than keeping the
101023052Thank YouWelcome To Your New World of Better Living with Culligan Water.The Culligan HE Twin Water Softeners with Soft-Minder® Meter and Aqua
4601023052If you unexpectedly experience changes in your water, make these simple checks before calling your Culli-gan deal er. One of the following c
4701023052The HE Twin Controller, as well as the Remote Display (if connected), may display the following errors.PROBLEM FOUNDAPR-01-12 10:01A1. When
4801023052Normally, all water except outside lines passes through the water softener. There are times when the water softener should be bypassed, usin
4901023052Culligan knows the more informed you are about your water treatment systems, the more confident you will be about its performance. It’s beca
5001023052Performance Data SheetCulligan High Efficiency Twin 9" Water Softener with Aqua-Sensor® Sensing DeviceCulligan knows the more informed
5101023052Performance Data SheetCulligan High Efficiency 10" Twin Water Softener with Soft-Minder® MeterCulligan knows the more informed you are
5201023052Performance Data SheetCulligan High Efficiency Twin 10" Water Softener with Aqua-Sensor® Sensing DeviceCulligan knows the more informe
5301023052Culligan knows the more informed you are about your water treatment systems, the more confident you will be about its performance. It’s beca
5401023052Culligan knows the more informed you are about your water treatment systems, the more confident you will be about its performance. It’s beca
5501023052Culligan knows the more informed you are about your water treatment systems, the more confident you will be about its performance. It’s beca
201023052Culligan High Efciency Twin Water Conditioners with Aqua-Sensor® Device or Soft-Minder® Meter—Downow Regeneration Model 9" Model 10&q
5601023052Culligan knows the more informed you are about your water treatment systems, the more confident you will be about its performance. It’s beca
5701023052State of CaliforniaDepartment of Public HealthWater Treatment DeviceCertificate NumberDate Issued: March 30, 2011Trademark/Model Designation
5801023052State of CaliforniaDepartment of Public HealthWater Treatment DeviceCertificate NumberDate Issued: March 30, 2011Trademark/Model Designation
5901023052State of CaliforniaDepartment of Public HealthWater Treatment DeviceCertificate NumberDate Issued: March 30, 2011Trademark/Model Designatio
6001023052State of CaliforniaDepartment of Public HealthWater Treatment DeviceCertificate NumberDate Issued: March 30, 2011Trademark/Model Designatio
6101023052It is advisable to have the salesperson or installer fill in the information below for your future reference. If this has not been done, ple
6201023052Electrical Schematic
6301023052Parts ListHigh Efficiency Twin Indoor Assembly257*925646160242018191415111612115111612124201819175162242330104141*58*29313228267692423132283
6401023052Item Part No. Description 01023111 HE Control Valve, Dowflow, Complete 01023115 HE Control Valve, Upflow, Complete 01022746
6501023052Parts ListHigh Efficiency Twin Outdoor Assembly41121518219620511167*2814191722238*10272441511215182119102862820522312314111617343541BRINE PI
301023052Culligan High Efciency Twin Softener—Upow RegenerationModel 9" Model 10" ModelControl Valve 1” Reinforced Thermoplastic with HE
6601023052ItemPart No.Description01025717 Outdoor HE Control, Downflow—Complete01025718 Outdoor HE Control, Upflow—Complete01025719Outdoor HE Twin Con
6701023052123DON'T ASSEMBLEPLACE IN SHIPING CARTONBItem Part No. Description01020553 Remote Display1 01020749 Remote Display Circuit Board2 01020
68010230528Item Part No. Description Qty1 01016617Tank Assembly, 9” w/ Fillport, Complete01016618Tank Assembly, 10” w/ Fillport, Complete01017192Tank
6901023052Parts List16" and 18" Brine System15432Item Part No. Description- 01018705 Brine System, 250 lb- 01018715 Brine System, 375 lb1 01
7001023052Item Part No. Description- 01018706 Brine Valve1 01018710 BLFC Elbow - 0.45 gpm01018711 BLFC Elbow - 0.8 gpm2 P1020194 Brine Well Cap - 24 P
710102305225413Item Part No. Description- 01018720 Brine System, 650 lb 1 01018718 Replacement Tank, 650 lb 2 01018719 Cover, 650 lb 3 01018909
7201023052Culligan Limited WarrantyCulligan High Efficiency Twin Automatic Water ConditionersYou have just purchased one of the finest water condition
7301023052With Culligan You Get More Than A Quality ProductYou Get Your Water Expert, The Culligan ManWe’re here to provide you with fast, dependable
7401023052IndexAApplication 10AquaSensor 47Aqua-Sensor® Device 2Aqua-Sensor, Install 14Aqua-Sensor® Mode 7Aqua-Sensor plug 14Aqua-Sensor® Start-
7501023052DCO 013332 Rev. GMManual Regeneration 7Materials 9, 10Media Tank 9Meter Start-Up Procedure 40Mineral Tank 6, 12Mineral Tank(s) 12Modem
401023052IntroductionIt’s All So Easy, So Economical, So Efficient, So Enjoyable!Kind To Skin And ComplexionSoft water will help prevent red, itchy or
Let Change By Aprvd DCO DateA New Art Created BSM JS 010875 07/13/09B FWR 2.1.3 Revisions JS 012125 12/15/10C Minor Revisions JS 012377 05/01/11D FWR
501023052How Your Water Conditioner WorksWhy Water Gets Hard And How It Is SoftenedAll of the fresh water in the world originally falls as rain, snow,
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